Delivery Information

A Passion for Wine. It’s about enjoying the moment with a wine that suits your palate & setting.

Need help? Call VALARIE 0790 376 359

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Delivery Policy

1. FROM EVERY PURCHASE OF MORE THAN 25.000 kes, YOUR INVOICE IS A DISCOUNT COUPON WORTH 1.000 kes FOR YOUR NEXT PURCHASE

Valid for 14 days from the purchase date and a purchase value of more than 25.000 kes from WINE & MORE.
Only one receipt can be redeemed per purchase. Discount vouchers not redeemable at promotional prices. Not valid when purchasing gift vouchers, subscriptions, and pre-sales and on orders and purchases already made.

Cannot be combined with other discount and value vouchers as well as voucher codes. No cash redemption possible. A higher purchase value on your invoice does not result in a higher discount coupon for your next purchase! Please send a picture of your invoice by mail or WhatsApp to Valarie and get your discount on your new order!

2. EXPRESS DELIVERY AROUND DIANI FREE OF CHARGE

When no one delivers, we deliver. And within 90 minutes 7 days a week until 8 pm – LAST ORDER 6:30 pm

Choose from the WINE & MORE range. Our wine expert will be happy to advise you on the phone: Call VALARIE 0790 376 359.

3. FREE DELIVERY FROM 6.000 kes PER ORDER

Bottles can be heavy! And glasses are often tricky to transport. We don’t want to do this to you, so we have considered a one-time service for you:
From a purchase value of 6.000 kes – we will deliver you your purchased products free of charge! All over KENYA!

4. CORK WARRANTY

We take back wines bought from WINE & MORE with a cork flavor. We are keen and attentive to the quality of our products and appropriate storage. However, it can of course happen that a wine has a cork taste or is impaired in another way.

If this is the case, we will of course take this wine back and exchange it for an error-free bottle – even up to three months after the date of purchase. (Warranty claims presuppose that defects ARE immediately reported to WINE & MORE, namely recognizable defects immediately upon acceptance, hidden defects after discovery, and on presentation of the opened goods and original invoice.) Our wine expert will be happy to advise you on the phone: Call VALARIE 0790 376 359.

5. FREE VIRTUAL WINE TASTING WITH VALARIE – WATCH OUT HER VIDEOS ON YOUTUBE

Twice a month we offer an online wine tasting with VALARIE and you get the bottle free of charge delivered to your doorstep!

WATCH OUT and be fast only the first 6 customers who answer in time can participate in this exclusive VIRTUAL WINE TASTING with VALARIE!

6. RIGHT OF RETURN FOR ALL PURCHASES

Within 8 days without justification! (unopened goods)

You have decided otherwise and want to return your purchase?
No problem, within 8 days you can withdraw from the purchase without justification – we will give you a credit note as soon as the products are back in our store over the whole purchase.

Please note: that we can only take back your entire purchase and not only a part of it. To arrange the return please call VALARIE 0790 376 359.

WINE & MORE is prepared to take back goods purchased from it against reimbursement of the full purchase price under the following conditions:

  • The return must be made within 8 days from the date of invoice, undamaged, and on presentation of the original invoice. Marked promotional offers will not be accepted.
  • The return will take place at the price valid at the time of the original purchase.
  • The refund of the purchase price takes the form of a credit note.

7. FOR THE WEDDINGS

Please contact us for a special couple exclusive wine tasting before you order for your WEDDING we will offer free consultation through food/wine pairing and the number of bottles you should order as per your guests and crowd specifications! Call VALARIE 0790 376 359.

8. NO MINIMUM ORDER QUANTITY

You decide how much you want to buy.

We do not tell you how much money you have to spend! This means that there is no minimum order value. Only the shipping costs are added. But also only to a limited extent:
From an order value of 6.000 kes, we will provide you with your purchase free of charge all over KENYA! This sum is quickly put together with our huge assortment with the many price and quantity advantages! Call VALARIE 0790 376 359.

9. STAFF TRAINING FOR HOTELS AND RESTAURANTS

Are you one of our regular customers, or want to join WINE & MORE for a better product range on your menu, better service for your guests, or more knowledge about the wines you and your team will sell?

Call VALARIE 0790 376 359. She will also explain to you what is the right glass for each wine!

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Corporate Events

Our corporate partners get to enjoy tailored-made wine offers that fit their requirements, order convenience, fast delivery, and great value for money. Impress your best clientele or reward your employees with quality wines that don’t break the bank.

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Hotels & Restaurants

Elevate your wine-and-dine experience offering with our largest selection of fine wines from around the world. The hotels and Restaurant industry get to enjoy tailored-made offers that fit their requirements, order convenience, and value for money.

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Weddings & Celebrations

Planning a wedding or a big celebration can be a bit daunting – and picking the right things that go with each one can be overwhelming. In picking the right wine for weddings and celebrations, Wine & More is here to help.

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The Perfect Gift For The

Season of Festivities

Select a variety of wine and more.
We get you the best from all over the world!

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